Terms and conditions

These terms and conditions apply to every order placed with Layerkit through this website. Please read them carefully. If you have any questions, email us at info@layerkit.nl.

1. Who we are

2. Definitions

• We / us: Layerkit, the seller of the designs on this website.
• You: the customer placing an order.
• Design: a digital 3D printing file or set of files (for example STL and 3MF), together with the recommended print settings.
• Digital content: data supplied in digital form, such as our designs. You do not receive a physical product.

3. Scope

These terms apply to every offer we make and every contract between you and us. You can read, save or print them on this page at any time. Different arrangements only apply if we agree them with you in writing (email included).

4. Our offer

Each design comes with a description, images, a list of the files you receive, the dimensions of the parts and recommended print settings. The images are renders of the design. How your print looks depends on your printer, filament and settings. Obvious mistakes or errors in our offer are not binding.

5. The contract

The contract is concluded as soon as you complete payment. You will immediately receive a confirmation email with your download links and an invoice.

6. Prices and payment

• All prices are in euros and include VAT. There are no shipping costs or other extra charges.
• You pay in advance via Mollie, our payment provider. You can choose from the payment methods shown at checkout, such as card, iDEAL, Apple Pay and Bancontact.
• The VAT rate depends on the country you live in. The price you see is the price you pay.

7. Delivery

• After payment, your downloads appear on screen right away and are sent to you by email. You can also find them under "My downloads" on this website.
• A download link is valid for 30 days and can be used up to 10 times. Has your link expired? Request a new one via "My downloads" or by email.
• Please keep your own copy of the files. We keep a record of your order so we can give you access again later.

8. Right of withdrawal

For digital content supplied immediately, the right of withdrawal ends once delivery has started, provided you expressly agreed to this at checkout and acknowledged that you thereby lose your right of withdrawal. See the right of withdrawal page for more information and the model form.

9. License and intellectual property

All rights to the designs, images and texts remain with us. Your purchase gives you a license to use the design as described in our license. In short: you may print for yourself and sell printed copies in small quantities, but you may not resell or share the files.

10. Conformity

• We make sure every design matches its description. Every part is digitally checked for printability: the mesh is closed (manifold), fits a 180 mm print bed and sits flat on the bed.
• If a file does not work as described, for example because it cannot be opened or contains an error, let us know. We will supply a corrected file or, if that is not possible, refund the purchase price.
• Your statutory rights for digital content that does not conform to the contract always remain in force.

11. Liability

A successful print also depends on your printer, filament, settings and how you use the printed object. To the extent permitted by law, we are not liable for damage caused by printing or by using printed objects, and our liability is limited to the amount of the order concerned. This does not apply in case of intent or deliberate recklessness on our part, nor to rights you always have as a consumer under the law.

12. Complaints

Have a complaint? Email us at info@layerkit.nl with your order number and a short description. We will acknowledge your complaint and respond in substance within 14 days at the latest. If we cannot resolve it together, you may turn to the competent court.

13. Personal data

We only use your data to process your order and to meet our legal obligations. See our privacy policy for all details.

14. Governing law

These terms and every contract with us are governed by Dutch law. If you are a consumer living in another EU country, you keep the protection of the mandatory rules of that country's law.

15. Changes

We may update these terms. Your order is always governed by the terms that applied at the time you placed it.